Hotel FAQ

Q. How do I make a hotel reservation?
A. Hotel reservations for SunGard Summit must be made through ConferenceDirect, the conference’s exclusive housing service, via the Summit website, to secure the conference rate. You may book online, via fax or mail. A valid credit card is required to secure each reservation. More detailed information can be found on the Hotel & Travel page. You must be registered for the conference in order to make a hotel reservation. No more than two rooms may be booked under the same name.

Q. Can I call the hotel directly to make a reservation?
A. No, the conference hotels will not accept reservations directly for SunGard Summit.

Q. When should I make my hotel reservation?
A. We stress the importance of making your reservations early so that you have the best chance of being accommodated in the hotel of your choice for the days you require. If you make your hotel reservation online immediately after registering you will receive a $50.00 discount off of your registration fee. You must complete your registration for SunGard Summit or Executive Summit prior to booking your conference hotel.

Q. What are the hotel rates at the conference hotels?
A.  Hotel rates range from $170 per night to $279 per night. More detailed information can be found on the Hotel & Travel page.

Q. I need to change/cancel my hotel reservation. What do I need to do?
A. Under Hotel & Travel you will find a link to review, modify, or delete your existing hotel reservation. In order to update information, simply login (using your last name and acknowledgement number) and click the appropriate hotel link. When you complete your updates, close the window to return to the SunGard Summit website.

Q. Will there be shuttle service among conference hotels and the Moscone Center?
A.  Not all hotels will have shuttle service.  Please see the Hotel Information page of the website for specific shuttle information on each official hotel being used.